host posted on April 17, 2009 02:31
Policies and Procedures provide a clear statement of the rules and conditions of employment. It is important that they are read and understood by all staff. Clearly defined policies increase productivity. They provide employees with a reference source on many operational questions, allowing staff to make faster decisions while complying with company guidelines.
A Policy explains the company's stance on a particular issue, be it security, safety or general conduct and what the organisation intends to do about the issue. It also outlines the company's commitment to voluntarily comply with legislation.
A Procedure outlines the process to be followed regarding an activity (culture) within this workplace. Effective procedures should be developed in consultation with key staff. This does not mean that the employees involved have to own the issue, as responsibility for implementation of procedures and policies legally lies with the employer.
Together, related Policies and Procedures can be bundled into a Handbook.
Policies should be implemented together with Procedures, to guide the behavior of employees and employers, and protect both parties in the event of an incident. Rather than being a law, they are useful as a guideline to developing a suitable mechanism which will manage performance and behaviours in the workplace and will assist your workplace to remain harmonious.